Shipping & Delivery

Shipping & Delivery Information

Shipping Information

All items are shipped from our headquarters in Bali, Indonesia. Once payment has been received, we endeavour to process your order and have it shipped out within 1-3 business days. Orders placed on weekends or holidays, will be processed on the next business day. An e-mail confirmation with your tracking number will be sent within 48 hours of shipment.

Shipping Terms & Conditions

Domestic Shipping

Deliveries within Indonesia, we send your order via JNE courier service.

International Shipping

We offer international deliveries to most worldwide destinations. We send your order via the Indonesian Postal Service (Pos Indonesia) Standard Air Postage or EMS (Express Mail Service).

Delivery Times

For domestic orders, delivery is usually made within 5-7 business days. For international orders, delivery can take 7-14 business days, depending on the shipping service used and the destination country.

Shipping Costs

Order Tracking

A tracking number is emailed to you within 48 hours of shipping your order. You can directly track your shipment using the tracking number via the shipping providers website tracking system.

Customs & Taxes

International shipments may be subject to customs import duties and taxes at the destination country. Import duties and taxes are not included in the item price or shipping cost. These fees are the responsibility of the recipient. Please contact your local customs office for more information relating to these charges.