Frequently Asked Questions
No. We have guest checkout feature, this doesn't require an account.
Please first login to your account. You can then edit any of your account information by clicking on the appropriate tab in the account section.
A list of your account login activity history can be viewed in the login activity tab on your account page. You will first need to login to view this information.
Shopping online with us is easy. Please visit our shop page where you can choose available items to add to the shopping cart to purchase. Once you have chosen all the items, proceed to the checkout page, and follow the instructions to finish your purchase.
Yes, we do occasional offer coupon codes. To stay informed of any promotional coupon codes we may offer, please make sure to subscribe to our email newsletter, or follow us on social media; Facebook, Instagram, Twitter, and Pinterest.
A coupon code will not work if it has expired or is no longer valid. Only one (1) coupon code can be used at a time. Coupon codes can not be used for sale items.
We have a general size guide for approximate sizing reference purposes. For more precise product measurements, please check the sizes guide of each item shown on it’s product page.
All transaction on our online shop are completed in Indonesian Rupiah currency. As a guide, we may show estimate foreign currency prices for our products based on recent foreign currency conversion rates. Any foreign currency prices shown on our website are to be used as a guide only!
For domestic shipping within Indonesia, we use JNE courier services. For international shipping, we use Indonesian Postal Service (Pos Indonesia) Standard Air Postage, EMS (Express Mail Service), or DHL.
- Free shipping within Indonesia.
- Flat rate international shipping.
- Free international shipping for orders over Rp3,000,000.
Once your order is shipped, delivery times can take approximately 5-7 business days for domestic orders, and 7-14 business days for international orders, depending on the shipping service used, and the final destination.
The colour dyes used in the production of our high quality batik fabrics are hand mixed. Colours may differ slightly with each newly finished handmade batik fabric piece of artwork.